Find important emergency telephone numbers in Guatemala, including police, firefighters, medical assistance, CONRED, Cruz Roja, tourist assistance, hospitals, traffic services, IGSS and other public services.
Save these numbers before traveling around Guatemala. Emergency numbers are especially important when visiting Guatemala City, Antigua Guatemala, Lake Atitlán, Tikal, Petén and other tourist destinations.
Emergency and disaster reporting through the Coordinadora Nacional para la Reducción de Desastres.
119Guatemala's official emergency system includes dedicated short numbers for police, firefighters, CONRED and the Guatemalan Red Cross. CONRED currently lists 119 for emergency and disaster reports, 122 for Bomberos Voluntarios, 123 for Bomberos Municipales, 1554 for departmental firefighters, 125 for Cruz Roja, 1520 for PROVIAL and 110/120 for the PNC.
These numbers are intended for genuine emergencies. Avoid prank or unnecessary emergency calls because they can delay assistance to people who need it.
The Instituto Guatemalteco de Turismo (INGUAT) provides tourist information and assistance to visitors traveling in Guatemala.
1500International telephone number for tourist assistance and information.
+502 2290-2810INGUAT's tourist assistance service can provide information about tourist destinations, roads, tourism services and assistance for visitors. The current INGUAT information states that its 1500 call center and WhatsApp service are available to visitors.
One of Guatemala's major public hospitals, located in Guatemala City. Emergency services are available 24 hours.
+502 2321-7400Call Center: 1591
Major public hospital serving Guatemala City and patients from throughout the country.
+502 2253-0433The Instituto Guatemalteco de Seguridad Social provides medical assistance information for IGSS affiliates.
1522Municipalidad de Guatemala citizen service and municipal information.
1551Report earthquakes, floods, landslides, volcanic emergencies, fires and other disaster situations.
119The Ministerio Público provides reporting and assistance services for criminal matters and specialized cases.
1572| Service | Number |
|---|---|
| Police (PNC) | 110 / 120 |
| CONRED | 119 |
| Bomberos Voluntarios | 122 |
| Bomberos Municipales | 123 |
| Bomberos Departamentales | 1554 |
| Cruz Roja Guatemalteca | 125 |
| PROVIAL | 1520 |
| Tourist Assistance / INGUAT | 1500 |
| IGSS | 1522 |
| Guatemala City Municipality | 1551 |
| Alerta Alba-Keneth | 1546 |
| Alerta Isabel-Claudina | 1572 |
| Extortion Call Center | 1574 |
| Antinarcotics Hotline | 1577 |
The Policía Nacional Civil (PNC) lists 110 and 120 as emergency numbers.
You can call 122 for Bomberos Voluntarios or 123 for Bomberos Municipales. CONRED also lists 1554 for Bomberos Municipales Departamentales.
Call 119 for CONRED to report emergencies and disasters such as floods, landslides, earthquakes and other major incidents.
Tourists can contact INGUAT tourist assistance at 1500. INGUAT also provides assistance through its official international number and WhatsApp service.
Guatemala's emergency medical response is provided by different rescue and firefighter organizations rather than one single nationwide European-style ambulance number. For an immediate medical emergency, calling 122, 123 or 125 can connect you with emergency assistance.
The commonly published Guatemalan emergency numbers are the dedicated services listed above, including 110 for PNC, 119 for CONRED, 122 for Bomberos Voluntarios, 123 for Bomberos Municipales and 125 for Cruz Roja. Do not assume that the European 112 emergency system operates in Guatemala.
Yes. Visitors can use the country's emergency services. Foreign visitors should also keep the INGUAT tourist assistance number 1500 available.
INGUAT's tourist assistance call center is 1500. The service provides tourist information, road information and assistance to visitors.
Telephone numbers and public services can change. This page is provided as a practical reference and should not replace instructions from Guatemalan authorities.
For a life-threatening emergency, contact the appropriate emergency service immediately and provide your exact location, municipality and any important information about the incident.
ToGuatemala.com recommends checking official government sources for the latest emergency information before traveling.